Description

Welcome to Work with diverse people course. This course has been designed to provide you with the knowledge and skills required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people.

About this course

Training Provider: OHS.com.au with AlertForce (RTO Code 91826)

Location: Online

Course length: Approx. 4 hours (awareness version)

Time: Self-paced

Certification / Accreditation: Certificate of Completion* 

CPD Points: Yes. 4 points as certificate of completion 

Background – What is diversity?

Diversity refers to what makes us different. It includes our lives experiences, personalities, and beliefs. It is the sum of all our differences that shapes our worldview, perspective, and approach. It is about recognising, valuing and respecting differences based upon ethnicity, gender and race.

Diversity also encompasses a wide range of unique characteristics and experiences such as communication style and career path, education level, geographical location, income level and marital status. Inclusion is when people feel valued and are respected. No matter what their circumstances or personal characteristics, no matter where they live:

1. - Have the chance to realize their combined and individual potential
2. - Have access to resources and opportunities
3. - Can contribute their best to every encounter
4. - Contribute their talents and perspectives to improve the organization
5. - They can bring more to their jobs.
6. - Feel a sense belonging.

Equality is the right to participate in public life freely and equal, such as in the workplace or education. Every worker has the right to be protected from discrimination, harassment and victimization by anti-discrimination and equal opportunity legislation.

Equal opportunity is an integral part the employment cycle. It applies to recruitment, retention and performance management, promotion, talent identification, succession planning, remuneration professional development, and termination of employment.

Intersectionality is a way to see people's experiences in relation to their socio-economic background, gender, race, and sexuality. These differences can be combined or overlapped to create a unique identity. Individual identities can change or merge depending on where they are located (for example, life stages). Understanding intersectionality means understanding the many forms of discrimination and exclusion one might experience at any given moment (e.g., gender and race).

Aims and Objectives of this course

This course Work with diverse people (based on CHCDIV001) will help you earn the skills necessary to identify and reflect on own social and cultural perspectives and biases.

Our Work with diverse people course is based on the unit of competency of CHCDIV001. Whilst this course is not nationally recognised, it follows the learning outcomes and elements associated with that unit. The course contains

1. Narrated e-learning learning resources online
2. Online Assessment tasks
3. Ability to download your Certificate of Completion once assessment tasks are completed

What will you learn by completing the training course?

This course will include an understanding of awareness of the relevant legislation and your responsibilities in working with diverse people

Learning outcomes include:

1. Work with awareness of own limitations in self and social awareness
2. Use reflection to support own ability to work inclusively and with understanding of others
3. Identify and act on ways to improve own self and social awareness
4. Show respect for diversity in communication with all people
5. Use verbal and non-verbal communication constructively to establish, develop and maintain effective relationships, mutual trust and confidence
6. Where a language barrier exists, use effective strategies to communicate in the most efficient way possible
7. Seek assistance from interpreters or other persons according to communication needs
8. Identify issues that may cause communication misunderstandings or other difficulties
9. Where difficulties or misunderstandings occur, consider the impact of social and cultural diversity
10. Make an effort to sensitively resolve differences, taking account of diversity considerations
11. Address any difficulties with appropriate people and seek assistance when required

How Is the Training Delivered?

Work with diverse people course is available online and completed in your own time. This Work with diverse people training course is based on the learning outcomes outlined above.

The course is typically designed to be completed in a minimum of four hours. However, the exact length of the course may depend on your ability and prior knowledge around the subject.

What Accreditation Will You Get?

After completing the Work with diverse people course, an assessment is conducted to determine if you have understood the information presented during the training course. If you pass this assessment, you receive a Certificate of Completion.

IMPORTANT NOTE whilst this course is based on the learning outcomes of the course provided, it is important to note that it is not a Nationally Recognised Statement of Attainment unless you opt for that option. Nationally Recognised training is only really required If you specifically require that unit of competency for a qualification or licence (typically this will require a practical component, further assessment and increased costs).

This course has been designed to comply with the best practices of national health and safety standards. Terminology has been chosen for clarity and ease of comprehension across jurisdictions. For example, ‘employer’ has been used to signify the broader term ‘PCBU’, while ‘WHS’ represents both work and occupational health and safety.

This training is not a substitute for professional legal advice. If you require further advice or information, please contact the health and safety regulator in your jurisdiction. A Certificate of Completion is issued on successful completion of the course and you are required to get an 80% pass mark to be deemed as understanding the content. It is recommended that training is conducted every 2 years to stay refreshed.

Is the course tax deductible?

Whilst you should get advice from your financial advisor to confirm, generally speaking further training and education related to advancing your career is 100% tax deductible.

Approx. run time: 4 hours