Description

 Welcome to Support employee and industrial relations procedures course. This course has been designed to provide you with the knowledge and skills required to communicate and implement industrial relations policies and procedures to effectively represent organisations/employers.

It applies to individuals who work in support positions, assisting others in dealing with industrial relations conflicts and issues.

About this course

Training Provider: OHS.com.au with AlertForce (RTO Code 91826)

Location: Online

Course length: Approx. 4 hours (awareness version)

Time: Self-paced

Certification / Accreditation: Certificate of Completion* or Statement of Attainment depending on what is purchased

CPD Points: Yes. 4 points as certificate of completion or 5 points as Statement of Attainment.

Background – What is industrial relations?

Industrial relations (IR), is the management of workers' work-related entitlements and obligations between employers and employees. Workers and business owners must understand which system covers their workplace. The two systems have different employment rights.

Aims and Objectives of this course

This course Support employee and industrial relations procedures (based on BSBWRK411) will help you earn the skills necessary to implement agreements, policies and procedures according to site, enterprise and statutory requirements.

Our Support employee and industrial relations procedures course is based on the unit of competency of BSBWRK411. Whilst this course is not nationally recognised, it follows the learning outcomes and elements associated with that unit. The course contains

1. Narrated e-learning learning resources online
2. Online Assessment tasks
3. Ability to download your Certificate of Completion once assessment tasks are completed

What will you learn by completing the training course?

This course will include an understanding of awareness of the relevant legislation and your responsibilities in supporting employee in industrial relations procedures.

Learning outcomes include:

1. Support strategies to effectively communicate with relevant persons and groups on industrial relations matters
2. Promote the organisation’s industrial relations procedures to relevant persons and groups
3. Represent the organisation appropriately in discussions with key stakeholders
4. Monitor the implementation of industrial relations policies and procedures
5. Process documentation and report to management and other relevant parties about potential industrial relations conflicts
6. Support managers to contain industrial relations conflicts and deal with grievances and disputes, within limits of own authority
7. Work with employees to resolve personal grievances and prevent escalation of industrial relations conflicts
8. Work under supervision to source specialist industrial relations expertise
9. Trial and implement strategies to monitor the implementation of the organisation’s industrial relations policies and procedures
10. Implement strategies to facilitate feedback on the industrial climate
11. Implement strategies to strengthen relationships with relevant persons and groups
12. Provide information and feedback to management on industrial relations
13. Provide information and advice to relevant persons and groups

How Is the Training Delivered?

Support employee and industrial relations procedures course is available online and completed in your own time. This Support employee and industrial relations procedures training course is based on the learning outcomes outlined above.

The course is typically designed to be completed in a minimum of four hours. However, the exact length of the course may depend on your ability and prior knowledge around the subject.

As the training is delivered online, you are able to complete it at your own pace.

What Accreditation Will You Get?

Whilst you should get advice from your financial advisor to confirm, generally speaking further training and education related to advancing your career is 100% taxdeductible.

IMPORTANT NOTE whilst this course is based on the learning outcomes of the course provided, it is important to note that it is not a Nationally Recognised Statement of Attainment unless you opt for that option. Nationally Recognised training is only really required If you specifically require that unit of competency for a qualification or licence (typically this will require a practical component, further assessment and increased costs).

This course has been designed to comply with the best practices of national health and safety standards. Terminology has been chosen for clarity and ease of comprehension across jurisdictions. For example, ‘employer’ has been used to signify the broader term ‘PCBU’, while ‘WHS’ represents both work and occupational health and safety.

This training is not a substitute for professional legal advice. If you require further advice or information, please contact the health and safety regulator in your jurisdiction. A Certificate of Completion is issued on successful completion of the course and you are required to get an 80% pass mark to be deemed as understanding the content. It is recommended that training is conducted every 2 years to stay refreshed.

Is the course tax deductible?

Whilst you should get advice from your financial advisor to confirm, generally speaking further training and education related to advancing your career is 100% tax deductible.

Approx. run time: 4 hours