Description

Welcome to Manage team effectiveness course. This course has been designed to provide you with the knowledge and skills required to lead teams in the workplace and to actively engage with the management of the organisation.

About this course

Training Provider: OHS.com.au with AlertForce (RTO Code 91826)

Location: Online

Course length: Approx. 4 hours

Time: Self-paced

Certification / Accreditation: Certificate of Completion* or Statement of Attainment depending on what is purchased

CPD Points: Yes. 4 points as certificate of completion or 5 points as Statement of Attainment.

Background - What is team effectiveness?

The ability of a team to achieve its goals and objectives over time is called team effectiveness. Leaders must create environments that encourage and balance employee performance and well-being in order for teams to be effective.

High-performing teams can consistently achieve their goals. They are more productive and more involved in their work and their relationships. They are resilient, which may not be what you think -- we'll get into that later). Their vibrancy positively impacts the culture and teams around them.

The authors of ‘Teams that Work – The Seven Drivers of Effectiveness (Tannenbaum and Salas) share the following tips:

1 - Team performance: The team produces positive results over time.

2 - Team resilience: They overcome challenges and bounce back from adversity

3 – Team vitality - The team has the energy, vibrancy and resources to succeed in the future.

Five components that make up an effective team are:

1 – Psychological - Team members feel comfortable taking risks and asking for feedback. They also feel secure being vulnerable before others. People are comfortable admitting to their failures and bringing up any issues.

2 - Trust: Team members have each other's back for timely completion and a common standard of excellence. Everyone in your team is aware of what's going on and communicates progress and deadlines.

3 - Structure and clarity. All members of the team have clear roles, plans and goals. Clear processes are used to make decisions. Each project has a single owner. This ensures that everyone is accountable for their work and helps them to keep their promises.

4 – Sense of purpose: Team members feel a sense of purpose through their work. Examples of purpose are: Financial security, support for family, helping the group succeed, and self-expression.

5 - Impact: Team members believe that their work is important and can bring about change.

Aims and Objectives of this course

This course Manage team effectiveness (based on BSBTWK502) will help you earn the skills necessary to identify team purpose, roles and responsibilities according to organisational and task objectives.

Our Manage team effectiveness course is based on the unit of competency of BSBTWK411. Whilst this course is not nationally recognised, it follows the learning outcomes and elements associated with that unit. The course contains

1. Narrated e-learning learning resources online 
2. Online Assessment tasks
3. Ability to download your Certificate of Completion once assessment tasks are completed

What will you learn by completing the training course?

This course will include an understanding of awareness of the relevant legislation and your responsibilities in managing team effectiveness.

Learning outcomes include:

1. Develop performance plans with expected outcomes, key performance indicators (KPIs) and goals for work team
2. Support team members in meeting expected performance outcomes
3. Develop strategies for facilitating team member input into planning, decision making and operational aspects of team tasks 
4. Develop or modify policies and procedures for promoting team member accountability for personal work and team tasks
5. Encourage team members to participate in and to take responsibility for team activities
6. Support the team in identifying and resolving work performance problems 
7. Promote work team collaboration through individual behavior
8. Establish and maintain open communication processes with relevant stakeholders 
9. Communicate information from line management to the team 
10. Communicate and follow-up unresolved issues, concerns and problems raised by team members with line management 
11. Address unresolved issues, concerns and problems raised by stakeholders

How Is the Training Delivered?

Manage team effectiveness course is available online and completed in your own time. This Manage team effectiveness training course is based on the learning outcomes outlined above.

The course is typically designed to be completed in a minimum of four hours. However, the exact length of the course may depend on your ability and prior knowledge around the subject. 

As the training is delivered online, you are able to complete it at your own pace.

What Accreditation Will You Get?

After completing the Manage team effectiveness course, an assessment is conducted to determine if you have understood the information presented during the training course. If you pass this assessment, you receive a Certificate of Completion.

IMPORTANT NOTE whilst this course is based on the learning outcomes of the course provided, it is important to note that it is not a Nationally Recognised Statement of Attainment unless you opt for that option. Nationally Recognised training is only really required If you specifically require that unit of competency for a qualification or licence (typically this will require a practical component, further assessment and increased costs).

This course has been designed to comply with the best practices of national health and safety standards. Terminology has been chosen for clarity and ease of comprehension across jurisdictions. For example, ‘employer’ has been used to signify the broader term ‘PCBU’, while ‘WHS’ represents both work and occupational health and safety.

This training is not a substitute for professional legal advice. If you require further advice or information, please contact the health and safety regulator in your jurisdiction.

A Certificate of Completion is issued on successful completion of the course and you are required to get an 80% pass mark to be deemed as understanding the content. It is recommended that training is conducted every 2 years to stay refreshed.

Is the course tax deductible?

Whilst you should get advice from your financial advisor to confirm, generally speaking further training and education related to advancing your career is 100% tax deductible.

Approx. run time: 4 hours