Description

Welcome to Manage people performance course. This course has been designed to provide you with the knowledge and skills required to manage the performance of staff who report to them directly. Development of key result areas and key performance indicators and standards, coupled with regular and timely coaching and feedback, provide the basis for performance management.

About this course

Training Provider: OHS.com.au with AlertForce (RTO Code 91826)

Location: Online

Course length: Approx. 4 hours (awareness version)

Time: Self-paced

Certification / Accreditation: Certificate of Completion* or Statement of Attainment depending on what is purchased

CPD Points: Yes. 4 points as certificate of completion or 5 points as Statement of Attainment.

Background – Manage people performance?

Performance management is a continuous cycle that involves planning and reviewing with people their goals, helping them with their daily activities, and then helping them achieve them. It also includes helping them to improve their skills and knowledge. This cycle can be illustrated using case studies and role plays.

Communication is the key ingredient in performance management. Effective performance management requires communication between all levels of responsibility. This allows people to see how their role fits in the organization's direction. 

Aims and Objectives of this course

This course Manage people performance (based on BSBMGT502) will help you earn the skills necessary to manage the performance of staff who report to them directly and those who are part of the leadership team, including frontline managers and team leaders.  

Our Manage people performance course is based on the unit of competency of BSBMGT502 . Whilst this course is not nationally recognised, it follows the learning outcomes and elements associated with that unit. The course contains

1. Narrated e-learning learning resources online 
2. Online Assessment tasks
3. Ability to download your Certificate of Completion once assessment tasks are completed

What will you learn by completing the training course?

This course will include an understanding of awareness of the relevant legislation and your responsibilities in managing people performance .

Learning outcomes include:

1. Develop work plans in accordance with operational plans
2. Allocate work in a way that is efficient, cost effective and outcome focused
3. Confirm performance standards, Code of Conduct and work outputs with relevant teams and individuals
4. Develop and agree performance indicators with relevant staff prior to commencement of work 
5. Conduct risk analysis in accordance with the organisational risk management plan and legal requirements
6. Train participants in the performance management and review process
7. Monitor and evaluate performance on a continuous basis
8. Document performance in accordance with the organisational performance management system
9. Seek assistance from human resources specialists, where appropriate
10. Monitor and coach individuals with poor performance
11. Counsel individuals who continue to perform below expectations and implement the disciplinary process if necessary
12. Terminate staff in accordance with legal and organisational requirements where serious misconduct occurs or ongoing poor-performance continues

How Is the Training Delivered?

Manage people performance course is available online and completed in your own time. This Manage people performance training course is based on the learning outcomes outlined above.

The course is typically designed to be completed in a minimum of four hours. However, the exact length of the course may depend on your ability and prior knowledge around the subject. 

As the training is delivered online, you are able to complete it at your own pace.

What Accreditation Will You Get?

After completing the Manage people performance course , an assessment is conducted to determine if you have understood the information presented during the training course. If you pass this assessment, you receive a Certificate of Completion.

IMPORTANT NOTE whilst this course is based on the learning outcomes of the course provided, it is important to note that it is not a Nationally Recognised Statement of Attainment unless you opt for that option. Nationally Recognised training is only really required If you specifically require that unit of competency for a qualification or licence (typically this will require a practical component, further assessment and increased costs).

This course has been designed to comply with the best practices of national health and safety standards. Terminology has been chosen for clarity and ease of comprehension across jurisdictions. For example, ‘employer’ has been used to signify the broader term ‘PCBU’, while ‘WHS’ represents both work and occupational health and safety.

This training is not a substitute for professional legal advice. If you require further advice or information, please contact the health and safety regulator in your jurisdiction.

A Certificate of Completion is issued on successful completion of the course and you are required to get an 80% pass mark to be deemed as understanding the content. It is recommended that training is conducted every 2 years to stay refreshed.

Is the course tax deductible?

Whilst you should get advice from your financial advisor to confirm, generally speaking further training and education related to advancing your career is 100% tax deductible.

Approx. run time: 4 hours