Description

Welcome to the Licence to operate an order picking forklift truck (LO) Refresher / Verification of Competency (VOC) Training & Assessment. There are a large number of risks and dangers for anybody working a forklift, even at a basic level. This VOC assessment course has been designed to give you an understanding of these risks and the system in place to help keep you safe. It also serves as an assessment for PCBU’s or business operators to ensure they are compliant with the WHS Act (or equivalent) in that operators of plant are competent.

This VOC is designed for those who are required to operate a order picking forklift as part of their role. The aim of this VOC assessment is to ensure that you are competent when you are currently licenced to operate a forklift at the LO level.

Features of this refresher training include:

- Download a VOC Certificate on successful completion

- A Digital Wallet ID VOC Card is also issued once all your documentation is verified and you’ve been deemed competent by the assessor (see 'John Citizen' sample)

- Verification of competency by our RTO partner, AlertForce RTO Code 91826 and a Licenced High Risk Work Assessor.

This training and assessment program addresses three components of the order picking forklift class licence at the LO level (all based upon the unit of competency standard set out in TLILIC0004 or superseded equivalent). The 3 verifications of competency include:

A. Knowledge or theoretical component (tested online with a mixture of critical and non-critical questions)

B. Calculations component (tested online with all required to be answered correctly)

C. Performance component (practical with access to relevant workplace plant and equipment)

The VOC assessment is based upon the intent of the Mandated National Assessment Instruments (NAI’s). However, it is important to note that this training & assessment does not give you the practical skills required to operate or apply for a High Risk Work Licence (HRWL) nor is it Nationally Recognised Statement of Attainment. This is to be used for VOC purposes only. To achieve initial accreditation or high risk licensing for the LO class, you must complete an in-person training session with an RTO and Trainer accredited to deliver TLILIC0004 training.

If you work with scaffold, many employers will want to ensure you are competent as, if not, you could endanger your safety and the safety of those around you or damaging costly plant and equipment.

This refresher / VOC course assesses the knowledge, calculations and performance components of TLILIC0004 Licence to operate a order picking forklift truck (LO) and will provide you with information and assessment on:

1. Plan for the work/task
   
2. Prepare for the work/task
3. Perform work/task
4. Pack up
   

THIS IS NOT A NATIONALLY RECOGNISED COURSE - ONLY TO BE USED FOR REFRESHER / VOC PURPOSES IF YOU HAVE PREVIOUSLY ACHIEVED A STATEMENT OF ATTAINMENT in TLILIC0004 (or TLILIC2002) and/or hold a valid LO licence. 

Note: Whilst a Statement of Attainments do not expire, different worksites have different policies and requirements of what refresher training should be. You should check with your employer if you are unsure. This VOC assessment course is a Verification of Competency undertaken by a Registered Training Organisation (RTO Code 91826) and a High Risk Work Accredited Assessor with over 40 years experience.

What is a sample of the areas covered during the course assessment?

1. All work is confirmed to ensure coverage of work/task requirements for the relevant work area is in accordance with workplace procedures
2. Order picking forklift truck is selected using relevant methodology
3. Work areas appropriately assessed
4. Traffic Management plan in place
5. Appropriate communication procedures are identified and tested
6. Work in line with procedures
7. Appropriate communication methods are identified with appropriate personnel.
8. Check and inspect working area positioning in line with procedures
9. Risk control measures put in place
   
10. Forklift log book is inspected
11. Pre-start checks put in place
    
12. Prior to operation, order picking forklift truck and safety equipment for working at height is visually checked for any damage with defects reported
    
13. Weight and positioning of load on platform is assessed to ensure compliance
14. Order picking forklift truck path and load/s are monitored constantly when moving
15. Check loads of order picking forklift
16. Unplanned and unsafe situations are responded to in accordance with safe work procedures
17. Work is conducted safely at heights and fall arrest/restraint equipment is used safely and efficiently in accordance with safe work procedures
18. Order picking forklift truck is shut down in accordance with manufacturer specifications and safe work procedures
19. Order picking forklift truck is secured to prevent unauthorised access

Activities and quizzes appear throughout the course and are part of your assessment as well as the requirement for video interview with assessor. They must be successfully completed to be verified as competent.

A VOC Certificate is issued on successful completion of the course and you are required to get a 90-100% pass mark to be deemed as understanding the content (depending on the critical and non-critical nature of the questions). It is recommended that refresher training is conducted every 2 years to maintain currency. Please check with your workplace policy to abide by their rules.

Entry requirements:

1. You must submit 100 points of ID to enrol eg. Drivers Licence and Medicare or Passport
2. You must also include a valid High Risk Work Licence. In this case a licence for class LO

NOTE: this training is suitable as refresher only up to 12 months (All states but WA which is 24 months) after your licence has expired depending on which Australian State you reside in.

If your licence has expired, we recommend that if this is the case and you intend to remain working, you should renew your licence with your State Regulator before your time runs out.

To undertake this VOC you need to have the following:

1. TLILIC0004 Licence to operate an order picking forklift truck OR
2. TLILIC2002 Licence to operate an order picking forklift truck OR
3. A valid LO licence
4. Access to a smart phone or Ipad (or similar device) for video conferencing
5. Access to compliant workplace plant and equipment for the licence class you are being VOC’d for.