Description

Get a grasp on quality management principles with our ISO 9001: 2015 Introduction course. This equivalent of a one-day program provides simplified instruction on quality, quality management, and ISO 9001 requirements for a Quality Management System (QMS) - it is 100% delivered online. The course suits individuals seeking basic understanding, consultants, advisors, and those responsible for maintaining quality in product and service delivery within organisations. With interactive exercises and discussions, you will understand the structure and elements of a QMS based on ISO 9001 requirements. Additionally, you earn 7 CPD credits upon course completion.

Course overview

The ISO 9001 Introduction training course is a concise, one-day program (8 hours online) with a focus on the fundamentals of quality management and requirements of the ISO 9001 quality management system (QMS). This beginner-friendly course is meticulously designed for individuals seeking a preliminary understanding of quality, QMS, and ISO 9001. It serves as a beneficial resource for consultants, and professionals who are in charge of managing and improving an organisation's quality of products and services.

Upon completion of the course, participants will have a solid grasp of quality management concepts and the structure of QMS based on ISO 9001 requirements. The course stands out with its engaging learning approach featuring essay-type exercises, multiple-choice quizzes, and interactive discussions. With no prerequisites for participation, it provides an accessible entry point into the world of quality management.

Course content covers training objectives, regulatory frameworks, essential concepts, an overview of ISO 9001 requirements, preparation for the certification audit, and course conclusion. Participants will receive over 100 pages of informational materials including explanations, guidelines, and practical examples. On successful completion of the course, participants will be given an attestation acknowledging 7 CPD (Continuing Professional Development) credits.

For further training in ISO 9001, other courses are available such as the ISO 9001 Foundation, ISO 9001 Lead Implementer, and ISO 9001 Lead Auditor, which provide in-depth knowledge and expertise in quality management. 

Course outcomes

ISO 9001 Introduction is a one-day course (8 hours online) aimed at delivering a comprehensive understanding of the fundamental concepts of quality and quality management. The course delves into the ISO 9001 requirements for a Quality Management System (QMS), emphasising the potential benefits. You'll also acquire practical guidance on the certification process of a QMS.

Suitable for anyone interested in quality management or ISO 9001 requirements, professionals managing the quality of products/services, or those looking forward to a career in quality management will especially benefit from this course. 

The outcomes of the course will equip you with an:

- Understanding of key concepts and definitions related to quality.

- Familiarity with the structure and elements of an ISO 9001-based QMS.

The course adopts an interactive educational approach with exercises, quizzes and participant-centred discussions. On completion, you'll receive a certificate worth 7 CPD (Continuing Professional Development) credits. Pre-existing knowledge or experience in the field is not necessary to attend this course.

More details

ISO 9001 is the universally acknowledged standard for quality management. It provides the necessary framework to guide organisations towards operational excellence and customer satisfaction. This one-day introductory training course aims to familiarize participants with the basic concepts of quality and quality management, along with an overview of ISO 9001 and its application in crafting a Quality Management System (QMS).

This course is ideal for individuals seeking to understand the elementary principles of quality and ISO 9001, consultants and professionals looking to understand ISO 9001's QMS requirements, and individuals responsible for managing and improving the quality of an organisation's products or services. Professionals with an interest in a career in quality management will also gain valuable insights and skills from this course.

By the course's end, attendees should have a solid understanding of quality's fundamental concepts and principles and understand ISO 9001's key components for establishing an effective QMS.

Our teaching approach emphasises interaction, with essay exercises, multiple-choice quizzes, and open discussions between trainer and participants. The course concludes with useful guidance on preparing for the certification audit.

No prerequisites are required to participate. Attendees will be provided with extensive instructional materials with over 100 pages of explanation, practical examples, and guidelines.

The successful completion of this course earns attendees an attestation worth seven CPD (Continuing Professional Development) credits.

If you're interested in exploring more of ISO 9001, we offer four additional courses: ISO 9001 Foundation, ISO 9001 Lead Implementer, and ISO 9001 Lead Auditor. Thus, providing you with a comprehensive journey of understanding and mastering ISO 9001.

Let's get specific

Who are PECB?

PECB is an internationally recognised certification body that provides education, certification, and certificate programs for individuals on a wide range of disciplines. OHS.com.au is an authorised representative of PECB in Asia-Pacific.

Who is this course ideal for?

The ISO 9001 Introduction course is designed for those interested in a concise introduction to quality and quality management as well as ISO 9001 standards. It's intended for consultants, advisors, and professionals aspiring to understand ISO 9001 requirements for a Quality Management System. Additionally, personnel responsible for quality management within an organisation and individuals seeking careers in quality management would benefit significantly from this course. 

What are the prerequisites?

There are no prerequisites for participation in this one-day ISO 9001 Introduction training course on Quality Management Systems (QMS). It is designed as an entry-level course for those seeking an understanding of the basics of quality, quality management, and ISO 9001 requirements.

How is the learning delivered?

The ISO 9001 Introduction training course is delivered in a participant-centered approach, including both essay-type exercises and multiple-choice quizzes. Interaction between the participants and the trainer is encouraged, facilitated through questions, discussions, and explanations provided by the instructor. This helps to ensure that participants understand the main concepts, definitions, and structure of quality management based on the ISO 9001 requirements.

What assessments are involved?

The ISO 9001 Introduction course does not involve any specific assessments or exams. However, it includes a variety of educational approaches such as essay-type exercises and multiple-choice quizzes to facilitate learning and comprehension of the material presented.

How much time should I allow?

The ISO 9001 Introduction course is a one-day training course so allow approximately 8 hours. You can stop and start. There is no exam associated with this course.

Check out our other ISO-9001 courses here.