Description

Welcome to Communicate in the workplace course. This course has been designed to provide you with the knowledge and skills required to communicate in the workplace including gathering, conveying and receiving information and completing routine written correspondence.

About this course

Training Provider: OHS.com.au with AlertForce (RTO Code 91826)

Location: Online

Course length: Approx. 4 hours (awareness version)

Time: Self-paced

Certification / Accreditation: Certificate of Completion* or Statement of Attainment depending on what is purchased

CPD Points: Yes. 4 points as certificate of completion or 5 points as Statement of Attainment.

Background – Workplace communication?

Workplace communication means employees exchanging ideas and information. Effective communication is essential for any job, no matter how it is done in-person or virtually. It is also part of an organization's internal communications efforts.

Communication is a two-way process. It is important to establish context and choose the right medium or channel. A context must be established to enable effective communication.

Clear context is the key to clear messages. Quantified Communications, a business communication advisory firm, discovered that businesses employing approximately 100 people spend an average of 17 hours per week clarifying unclear messages. This results in an annual productivity loss of $525,000.

A thriving business depends on effective workplace communication. Workplace communication has changed with the advent of largely virtual work in many industries.

According to a Workforce poll, approximately 60% of companies don't have a long-term plan for their internal communications. The business's communication strategy can be reviewed and updated to determine the direction and focus for ideas creation and sharing that will guide its future.

Aims and Objectives of this course

This course Communicate in the workplace (based on BSBCMM201) will help you earn the skills necessary to effectively communicate in your workplace. This includes gathering, conveying and receiving information together with completing routine written correspondence.  

Our Communicate in the workplace course is based on the unit of competency of BSBCMM201 . Whilst this course is not nationally recognised, it follows the learning outcomes and elements associated with that unit. The course contains

1. Narrated e-learning learning resources online 
2. Online Assessment tasks
3. Ability to download your Certificate of Completion once assessment tasks are completed

What will you learn by completing the training course?

This course will include an understanding of awareness of the relevant legislation and your responsibilities in communicating effectively in the workplace .

Learning outcomes include:

1. Gather, convey and receive information and ideas
2. Complete workplace documentation and correspondence
3. Communicate in a way that responds positively to individual differences

How Is the Training Delivered?

Communicate in the workplace course is available online and completed in your own time. This Communicate in the workplace training course is based on the learning outcomes outlined above.

The course is typically designed to be completed in a minimum of four hours. However, the exact length of the course may depend on your ability and prior knowledge around the subject. 

As the training is delivered online, you are able to complete it at your own pace.

What Accreditation Will You Get?

After completing the Communicate in the workplace course , an assessment is conducted to determine if you have understood the information presented during the training course. If you pass this assessment, you receive a Certificate of Completion.

IMPORTANT NOTE whilst this course is based on the learning outcomes of the course provided, it is important to note that it is not a Nationally Recognised Statement of Attainment unless you opt for that option. Nationally Recognised training is only really required If you specifically require that unit of competency for a qualification or licence (typically this will require a practical component, further assessment and increased costs).

This course has been designed to comply with the best practices of national health and safety standards. Terminology has been chosen for clarity and ease of comprehension across jurisdictions. For example, ‘employer’ has been used to signify the broader term ‘PCBU’, while ‘WHS’ represents both work and occupational health and safety.

This training is not a substitute for professional legal advice. If you require further advice or information, please contact the health and safety regulator in your jurisdiction.

A Certificate of Completion is issued on successful completion of the course and you are required to get an 80% pass mark to be deemed as understanding the content. It is recommended that training is conducted every 2 years to stay refreshed.

Is the course tax deductible?

Whilst you should get advice from your financial advisor to confirm, generally speaking further training and education related to advancing your career is 100% tax deductible.

Approx. run time: 4 hours