Description

Aged Care Quality Standard 7: Human Resources course focusses on the responsibility that the organisation has to provide enough skilled, qualified staff to provide the highest level of care and services to consumers.

The Australian Primary Health Care Nurses Association (APNA) has endorsed this course and successful completion earns 25 CPD Points from APNA.

Organisations must also support workers by providing the equipment they need to provide care to consumers, as well as giving them the appropriate amount of time to complete their work.

This course is aimed at leaders, managers and other staff members responsible for the delivery of care and services to consumers receiving residential aged care and home care services. The goal of this course is to teach learners what is expected of the organisation’s service environment with the introduction of Standard 7: that consumers get quality care and services when they need them from people who are knowledgeable, capable and caring. Government funded aged care providers are expected to comply with each of the Aged Care Quality Standards.

The standards reflect the level of care and services the community expects from aged care providers. Aged care consumers are, above all, individuals in every sense of the word who have the right to be treated with dignity and respect.

This course focusses on the following learning outcomes:

- The workforce is planned to enable the delivery and management of safe and quality care and services

- Workforce interactions with consumers are kind, caring and respectful

- The workforce is competent and members of the workforce have the qualifications and knowledge to effectively perform their duties

- The workforce is recruited, trained, equipped and supported to deliver the outcomes required by these standards, and

- There is regular assessment, monitoring and review of the performance of each member of the workforce.

You are required to get 80% in each module and the final quiz to pass. Once you have achieved this you are able to download your certificate.

Courses do not always work on iPads, phones and other devices. If you have difficulties, please do the course on a desktop computer. 

SEE THE OTHER COURSES IN THE FULL SERIES

Aged Care Quality Standards Introduction

Aged Care Quality Standard 1: Consumer dignity and choice

Aged Care Quality Standard 2: Ongoing assessment and planning with consumers

Aged Care Quality Standard 3: Personal care and clinical care

Aged Care Quality Standard 4: Services and support for daily living

Aged Care Quality Standard 5: Organisation’s service environment

Aged Care Quality Standard 6: Feedback and complaints

Aged Care Quality Standard 7: Human resources

Aged Care Quality Standard 8: Organisational governance

If you would like detailed training in any of the standards then we recommend that you subscribe to get all courses or you can purchase individually or by asking us for a quote. They are $66 each or $177 for the entire library.

For full information on all the ACQS courses available view here.